Responsible Gaming

Gaming Should Be Entertainment

BC Game and eviral.in are committed to promoting responsible gaming practices. Online gaming should only be viewed as a form of entertainment, not as a method to earn money or solve financial problems. The outcomes of all games are determined by chance, and the house always maintains a mathematical advantage over time.

We encourage all players to gamble only with money they can afford to lose and to set strict limits on their spending and time.

Age Verification

BC Game is strictly for players aged 18 years and above, or the legal gambling age in your jurisdiction, whichever is higher. It is your responsibility to ensure you meet the legal age requirement in India before participating in any gaming activities.

We reserve the right to verify your age and request documentation to confirm your eligibility to play.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, problem gambling may be developing:

• Frequently thinking about gaming or past gaming sessions
• Needing to spend more money to achieve the same level of excitement
• Experiencing anxiety or irritability when attempting to reduce or stop gaming
• Attempting repeatedly to control, cut back, or stop gaming without success
• Chasing losses by returning to play in an attempt to recover money
• Lying to family, friends, or others about the extent of your gaming
• Jeopardising relationships, education, or work opportunities due to gaming
• Relying on others to provide money to cover gaming debts
• Using gaming as an escape from problems or to relieve negative emotions
• Gambling with larger amounts of money than originally intended
• Experiencing sleep disruption or neglecting personal care due to gaming

If you experience any of these signs, please reach out for support immediately.

Self-Help Tools & Limits

BC Game provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly) to control your spending.
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session or time period.
• Reality Checks: Enable pop-up reminders during gameplay to inform you of how long you have been gaming and how much you have spent.
• Time-Out: Take a temporary break from gaming for a period you specify, during which your account will be suspended.
• Self-Exclusion: Permanently or temporarily close your account if you believe gaming is becoming problematic. Self-excluded accounts cannot be reopened during the exclusion period.

To access these tools, log into your BC Game account and navigate to the Responsible Gaming settings.

Support Organisations

If you need help with problem gambling, the following organisations offer free, confidential support:

India

• Responsible Gambling India: A growing network providing information and support for individuals affected by problem gambling in India.
• All India Institute of Mental Health (AIIMH): Offers mental health services and can provide referrals for gambling-related concerns. Contact your nearest mental health facility.
• Aasra: A 24/7 helpline providing emotional support. Phone: 9820466726

International Support

• GamCare (United Kingdom): Free support and information for problem gamblers. www.gamcare.org.uk
• GamStop (United Kingdom): The national self-exclusion scheme for online gambling. www.gamstop.co.uk
• Gambling Help Online (Australia): Confidential support and counselling. www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Resources and information about problem gambling. www.responsiblegambling.org
• National Council on Problem Gambling (United States): Free helpline and resources. www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Federal centre for health education with gambling support information. www.bzga.de

If You Need Help

Seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with problem gambling, please take action today:

• Contact one of the support organisations listed above
• Speak with a trusted friend or family member
• Consult a healthcare professional or counsellor
• Use the self-help tools available on your BC Game account
• Consider self-exclusion if gaming is affecting your wellbeing

Support is available 24/7, and all conversations are confidential. You do not have to face this alone.

Contact BC Game Support

If you have questions about responsible gaming tools or need assistance, contact the BC Game support team. We are here to help you maintain a safe and enjoyable gaming experience.